This "Privacy Policy and Statement" sets out how Singapore Shops (official website singaporeyp.com) ("Singapore Shops") collects, uses, manages and protects the relevant personal data or data ("Data") collected from or shared with you/members. This applies to all individuals whose data may be processed by Singapore Shops.
1. To protect the privacy of you/all members
1.1 Singapore Shops is committed to processing your data in accordance with the required standards, including (in particular and where applicable) in accordance with the Personal Data (Privacy) Ordinance, to protect your privacy and keep the information of you/members safe.
1.2 Before using and providing the information of you/members for the purposes to set out in this "Privacy Policy and Statement", Singapore Shops may be required by law to obtain the written consent from you/any members, in which case Singapore Shops may only use your/member's information in the prescribed manner after obtaining the relevant written consent.
2. Information of you/all member
2.1 Singapore Shops may collect, use and hold various types of information about you/members. To operate the business of Singapore Shops so as to facilitate relevant members to provide Singapore Shops or/and other related services (including verifying your/member's identity, registration, activation and management of your/member's membership at Singapore Shops account, as well as billing and charges (collectively, the "Services")), subject to laws, rules, guidelines, regulations and/or requirements promulgated by applicable government departments, courts, law enforcement or other agencies or regulatory bodies, Singapore Shops may collect information about you/members or related to you/members. These may include but not limited to:
(a) your/member's name and other details;
(b) Contact information, including name, address, telephone number, mobile number and email address;
(c) Service Information;
(d) information exchange between you/member and Singapore Shops customer service staff;
(e) bank account and other details;
(f) credit card details; and
(g) Singapore Shops and/or their respective contractors, subcontractors, agents, representatives, business partners or business representatives, service providers, for the provision of services through Singapore Shops and/or you/Members obtain the services provided by Singapore Shops or/ and other related service providers and/or Singapore Shops or/ and other related service persons (collectively referred to as "Singapore Salon or/and other related services"), may be requested from time to time, any other information necessary for the related services. Information provided by you/members may be held by Singapore Shops and may be stored by its employees and authorized third parties specified below in accordance with the circumstances or purposes set out in this Privacy Policy and Statement to access, or upon prior notice to you/member, or with your/any member's consent (if required).
3. How Singapore Shops collects information
3.1 Singapore Shops collects information in various ways, including:
(a) directly provided by you/member, such as when you/member submit your/any member information through Singapore Shops, any customer service hotline or Singapore Shops chat box; or when you/any member contact Singapore Shops to request information provided upon enquiry or request;
(b) provided by third party such as affiliated entity, Shops or/and other affiliated service providers, business partners or other clients, or your/Member's representatives, and provided by you/any Member as appropriate Agree (if required);
(c) when you/member use Singapore Shops website or mobile application (see "Privacy Information" section below); and/or
(d) when you/member participate in surveys or marketing campaigns conducted by or on behalf of Singapore Shops.
4. Privacy Information
4.1 In order to more effectively meet your/member's needs and preferences, Singapore Shops's servers may collect information about your/member's website, device or application activity. Singapore Shops may also collect aggregated and anonymous statistics about server usage in order to match user behavior on Singapore Shops, mobile and TV applications. Such information may include, but is not limited to:
(a) browser type, version and user agent;
(b) Operating System;
(c) IP (Internet Protocol) address and/or domain name;
(d) connection information, page view statistics and/or referring URLs;
(e) Device ID, location and telephone contact information;
(f) Cookies and/or browser, application or web server log data; and
(g) Equipment and software features and/or settings.
4.2 Singapore Shops may install cookies or similar tracking tools on your/member's machine or device so that Singapore Shops can provide various services, including tailoring your/member's user experience and/or on multiple web pages and / or stay logged in for multiple connections. Such information may include, but is not limited to, relevant login and identity verification information, and information about your/member's activities and preferences on the device and on the Singapore Shops and mobile applications. Singapore Shops may pre-set to accept cookies.
4.3 You/members can choose to refuse or delete past cookies by changing the settings of your web browser; however, you/members may not be able to use some functions of Singapore Shops and/or the app normally at that time.
5. How Singapore Shops uses your/any member's information
5.1 Singapore Shops may collect, retain and use your/member's information for the following purposes (with your/member's consent if necessary):
(a) to verify your/member's identity;
(b) to process any user/member registration of your/member's Singapore Shops;
(c) to carry out the matching process as defined in the Ordinance;
(d) to verify your/member's eligibility to enjoy the services, games and/or promotions or other activities provided by Singapore Shops;
(e) to provide services and/or membership programs;
(f) to provide you/members with rewards, promotional offers, updates, discount and invitations to events;
(g) to promote and market the services of Singapore Shops to you/members;
(h) to conduct research or analysis in order to improve and enhance the service level of Singapore Shops;
(i) to conduct surveys and marketing, promotion, behavioral scoring for business operations and/or planning purposes;
(j) to conduct market and product analysis for the purpose of producing statistical reports containing aggregated information not related to any identified or identifiable individual;
(k) to maintain and develop Singapore Shops's business systems and infrastructure, including but not limited to testing and upgrading such systems;
(l) to maintain, improve and develop Singapore Shops's product and service portfolio;
(m) to distribute the publications and research materials of Singapore Shops, business partners and counterparties; and
(n) to facilitate access to Shops / and other related services for you/members, and to facilitate Shopsss or/and other related service providers and Shopss or/and other related service personnel to provide Shops / and other related services.
6. How Singapore Shops discloses your information
6.1 In order to provide the services requested by you/members, Singapore Shops may, to the extent permitted by applicable laws and regulations, disclose your/member data to organisations or other persons in and outside Singapore (collectively referred to as "organisations"). Your/member information will only be disclosed to these organisations for the purpose of providing you/member with the services of Singapore Shops.
6.2 These organisations provide support services for the business and operations of Singapore Shops, including but not limited to:
(a) Singapore Shops or/and other related services;
(b) courier, delivery and logistics services;
(c) marketing, advertising and telemarketing services;
(d) billing services;
(e) debt collection services;
(f) information technology services;
(g) market research;
(h) marketing, advertising and telemarketing services;
(i) customer usage and behavior analysis;
(j) process management;
(k) investigations;
(l) website usage analysis; and
(m) cloud storage services.
6.3 Singapore Shopss shall take necessary steps to ensure such organisations are bound by appropriate confidentiality and privacy obligations regarding the protection of your/member data and are solely for the purposes of their employment and not for their own or other purposes (including direct marketing) using your/member's information.
7. Singapore Shops may disclose your/any member's information in the following circumstances
(a) at your/member's request, to your/member's authorized representative and/or legal advisor;
(b) to provide administrative, payment, collection, business, legal and/or operational support services to:
(i) financial institutions, consumer or credit card issuers, credit providers, credit databases, collection agents or guarantors;
(ii) telecommunications network operators;
(iii) associates, overseas offices, assignees, assignees and representatives of Salon in Singapore;
(iv) professional advisors of Salon, including accountants, auditors, lawyers and insurers;
(c) disclose to banks, insurance companies, insurance brokers, underwriters, billing agents and business partners in relation to the services and the interests of registered users of Salon in Singapore;
(d) to organisations that manage the business and corporate strategy of Salon in Singapore, including participation in the transfer or sale of all or part of the assets or business of Salon in Singapore (including trade receivables and trade receivables) ) and organisations involved in managing the corporate risk and treasury functions (e.g. securitization) of the Singapore Shops;
(e) disclose to any proposed or actual participant, assignee or assignee of the relevant members of the whole or any part of the operation or business of Salon in Singapore; and/or
(f) to a charitable or non-profit organization.
8. Spam Email
8.1 We will not tolerate misuse of our Services. You do not have permission to add other users to your mailing list (email or letter) unless the user has given express consent.
9. Singapore Shops values the security of your/any member information
9.1 Singapore Shopss make all necessary efforts to ensure that any information held by them is stored in a safe and secure place and may only be stored by authorized employees or other organisations referred to in this Privacy Policy and Statement.
9.2 When Singapore Shopss hand over your/member's information to a third-party organization for processing, Singapore Shops will ensure that these organizations take appropriate security measures to keep your/member information safe and Comply with applicable principles regarding data protection. Some of those who share your/member data with Salon in Singapore may process the data overseas. You/member may contact Singapore Shops for a more in-depth understanding of the protection measures Singapore Shops is using to ensure that your/member data is adequately protected in this situation.
10. Your/any member's rights to access and correct data
10.1 Singapore Shops takes all reasonable precautions to ensure that the information collected, used and disclosed is accurate, complete and up-to-date. However, the accuracy of such information generally depends on the information provided by you/member. You/members have the right to request access and correction of your/members information, Singapore Shops recommends you/members:
(a) If there is any error in your/member information, please inform the Singapore Shops; and
(b) Inform Singapore Shops of the latest changes in your/member profile.
10.2 If you/member wishes to view or amend any of your/member data held by Singapore Shops, you can contact Singapore Shops through the means set out in the "Contact Us" section.
You/members can also log in to the Singapore Shops to exercise the right to access and correct data. Through the Singapore Shops, you/member can view and correct the information held by the Singapore Shops part of your/member information.
10.3 You/member may refuse to share information with Singapore Shops, in this case, Singapore Shops may not be able to provide you/member with some services.
11. How to contact Singapore Shops
11.1 For all questions and enquiries regarding the compliance of Singapore Shops with the obligations under the Ordinance, and any request for access and correction of your/member data, please write to the Privacy Policy Officer of Singapore Shops by email, info@singaporeyp.com.
11.2 If you want to raise questions about the handling of your/member information by Singapore Shops, please contact Singapore Shops so that Singapore Shops can try to solve your/member's problem.
This "Privacy Policy and Statement" may be revised from time to time, and all data processing procedures will be governed by the latest version of this "Privacy Policy and Statement".